Mohave Today

The VA Northern Arizona Health Care System, subsidiary 649GC in Lake Havasu City, Arizona, scheduled 2,991 pending appointments during the period ending November 1, according to data collected from the U.S. Department of Veteran’s Affairs.

Of the total number of appointments, 2,920 had a wait time of 30 days or less (97.6%) and 71 appointments (2.4%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported that wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 that cautioned that the VA's data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

The VA explains on its website that when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who do not have service-connected disabilities and earn a higher income are placed in the lower priority groups.

Facility Code	Location	Total Appointments Scheduled	Appointments Scheduled 30 Days or Less	Appointments Scheduled More than 30 Days
649	Prescott	12,763	10,939	1,824
649GC	Lake Havasu City	2,991	2,920	71
649GA	Kingman	2,461	2,369	92
649GE	Cottonwood	1,837	1,582	255
649GB	Flagstaff	1,150	1,058	92
649GD	Anthem	402	382	20
649QA	Chinle	79	79	0
649QH	Kayenta	22	22	0
649QB	Holbrook	20	18	2
649QF	Tuba City	5	5	0

Source: U.S. Veteran's Administration